C3 "Converged Communication Center"
DialResults is the proud designer and developer of C3 "Converged Communication Center".
The Call Center Software product is an excellent fit for any premise
or hosted contact center or business looking to increase productivity and revenue.
C3 features the following powerful management tools:
100% Agent Monitoring
Extensive Digital Call Recording
Simple Recording retrieval
Single view administration of call center, agents, and contacts
Regardless of your business model, whether it is B2B, B2C, Customer Service, Inbound, etc., our
systems customizable algorithms ensure that C3 is a perfect fit.
C3 allows for different dialing methods:
Predictive Dialing
Power Dialing
Auto Dialing
Broadcast Blasting
IVR
Built on the Microsoft .NET framework, our application allows easy integration into existing web or
server-based applications and processes that your company already has in place. Through the use of
our powerful and customizable scripting tool and integration capabilities,
C3 will increase agent productivity and data accuracy.
Contact DialResults today so that we can show you how the C3
Hosted Predictive Dialer will save you time and money,
all while increasing your productivity.
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