C3 "Converged Communication Center"
DialResults is the proud designer and developer of C3 "Converged Communication Center".
The Call Center Software product is an excellent fit for any premise or hosted contact center or business looking to increase productivity and revenue.
C3 is available in both premise based and hosted models and can be used anywhere an internet connection
is available. Using our stable VoIP platform, customers can easily and quickly expand their contact center.
C3 features powerful management tools such as agent monitoring (voice and data), Digital Call
Recording, recording retrieval, and data administration allowing you to effectively manage your call center, agents, and contacts.
Predictive Dialing, Power Dialing, and customizable algorithms ensure that C3 is a perfect fit
regardless of your business model (B2B, C2C, Customer Service, Inbound, etc). Powerful scripting tools and CRM
Integrations increase agent productivity and data accuracy. The Microsoft .NET framework of our applications allows easy
integration into existing applications or processes that your company has in place.
Contact DialResults today so that we can show you how the C3 Hosted Predictive Dialer will save you time and money,
all while increasing your productivity.
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